6 Best Practices for Success in the Remote Work Era
Onboarding Remote Employees:
In today's increasingly digital world, primarily influenced by the pandemic, remote work has become the norm for many companies - and we love that!
As businesses continue to adapt to this new way of working, it's crucial to have an effective onboarding process for new remote employees.
In the insightful video Best Practices for Onboarding Remote Employees, several key strategies are outlined to help ensure the success of your remote team members.
Setting Up Your Team for Success
1- Create a Detailed Onboarding Plan
Having a well-organized onboarding plan is essential for remote employees. It should include milestones, regular check-ins, and one-on-one meetings to monitor progress and answer questions. Use real-time and asynchronous communication tools like Slack and Zoom to make collaboration seamless.
2- Provide Comprehensive Documentation
For remote workers, providing comprehensive documentation ensures they have access to important information about their work environment and responsibilities.
To create detailed and helpful documentation, consider the following:
- An employee handbook: This should include information on company policies, procedures, and expectations.
- Department and role-specific guides: Create guides that outline the specific responsibilities, workflows, and tools required for each department or role.
- Company culture and values: Share documents or presentations that outline the company's values, mission, and vision. This will help new hires understand the organization's purpose and how their role contributes to its success.
- Internal communication channels: Clearly outline the various communication channels used within the company, such as email, instant messaging, and video conferencing.
3- Assign a Mentor or Buddy
Pairing a new employee with an experienced team member creates a sense of belonging and fosters their onboarding experience. At Stakha, each newcomer is assigned a buddy who will help that employee through everything: introducing the work environment, having weekly check-ins, helping them with their work-life balance, etc.
This mentorship can guide and answer questions that may arise during the first day or even the first week of work. This system will give the remote hire a sense of belonging.
4- Set Clear Expectations
Setting clear expectations for remote team members, such as work hours, time zones, deadlines, and deliverables, is vital. On-site employee onboarding already consists of establishing deadlines and outlining deliverables for each role; however, when it comes to remote employee onboarding, you will need to help new employees better understand their responsibilities and prioritize their tasks.
That being said, communication protocols should be shared, specifying the preferred tools for different types of interactions, such as email for formal communication and slack channels for quick updates.
5- Provide Necessary Tools and Equipment
Providing remote employees with the necessary tools and equipment is essential for success in their new role. A reliable internet connection is a must, as it enables seamless communication and collaboration. Company-approved hardware and software, including laptops and headsets, should be supplied to ensure remote workers can access the necessary resources.
Collaboration platforms like Slack for instant messaging, Zoom for video conferencing, and project management tools like Trello or Notion are essential for keeping remote team members organized and connected.
6- Foster a Sense of Inclusivity and Belonging
Foster a sense of inclusivity and belonging by organizing regular team meetings through video calls and in-person when possible. Encourage social interactions using social media, virtual happy hours, or coffee chats to build strong connections among team members.
These onboarding tips will help you elevate the employee experience and have a higher retention rate.
These best practices can help ensure a smooth transition and set your remote team members up for long-term success.
As remote work becomes increasingly common, businesses must adapt and embrace these strategies to maintain a strong, cohesive, and productive workflow.